Unlocking Last Mile Efficiency: Knowledge You Must Know

July 25, 2024

As e-commerce continues to thrive, cross-border sellers face a shared challenge: how to efficiently and safely deliver large items to consumers. Last mile delivery, a critical link in the logistics chain, directly impacts consumer shopping experiences and brand competitiveness.

For sellers of large items, finding an economical and reliable delivery solution is particularly crucial. This article delves into the intricacies of last mile delivery, outlining when and why B2C truck delivery is needed, issues to consider, guidance on selecting, and more.

What is Last Mile Delivery

Last mile delivery, the very last and important stage of the whole delivery process, means the parcel or package is transported from a nearby warehouse or fulfillment center to the final destination, in this case, a retail store or a customer’s house.

When Do We Need B2C Truck Delivery

1. Goods Specifications Near or Exceed Express Delivery Limits

FedEx, UPS mainly handle small parcels with restrictions on weight (≤150 lbs.), length (≤108 inches), and girth (≤165 inches). Remember, close-to-limit packages may incur high additional fees due to slight deformations or imprecise measurements.

2. Transportation Demand for Combined Products

FedEx, UPS may transport combined products (e.g., sofas) in multiple packages, potentially causing delivery delays, partial loss, or damage, leading to poor buyer experiences and after-sales issues.

3. Presale of High-End Customized Products

Products like custom sofas, furniture, and shower rooms have longer delivery cycles and higher values, requiring unified delivery arrangements.

What Products Need B2C Truck Delivery

1. Large furniture: oversized sofas, modular sofas, multifunctional chairs, outdoor gazebos.

2. Machinery: small excavators, double-column lifts, 3D printers.

3. Large automotive parts: aluminum roof tents, large modifications.

4. Bathroom products: shower rooms, bathtubs, bathroom cabinets.

It's important to note that the goods should be profitable enough to set aside a budget for B2C truck delivery.

7 Challenges and 5 Notes

Despite the wide range of truck choices in the U.S. market, the current situation is relatively unstable due to driver shortages, harsh labor conditions, low salaries, and economic and trade factors. Thus the following troubles may occur:

1. Trucks fail to pick up on time.

2. Unstable prices.

3. Unstandardized services.

4. Delayed responses to abnormalities during transportation.

5. Logistics routes are untraceable or updated slowly.

6. Insufficient communication when delivery fails.

7. It’s hard to claim compensation for lost or damaged goods.

Choose better truck delivery service providers for a better experience:

1. Companies with multiple truck delivery resources for various needs.

2. Support online inquiry and booking, cost-effective.

3. Provide personalized delivery services, e.g., door-to-door and white-glove services.

4. Truck official insurance and third-party commercial insurance.

5. Efficiently handling after-sales issues with quick response.

What USA Truck Company To Choose

Efficient transportation in the U.S. relies heavily on trucks, which serve a wide range of goods due to the extensive highway network. When selecting a trucking company, consider these options:

1. Large Nationwide Firms(e.g., CEVA, FedEx Freight): They offer comprehensive services, fixed pricing, and facilitate cost control. However, they may have strict requirements for direct customers, making it challenging to secure favorable rates for small or scattered shipments.

2. Truck Brokerage Services (e.g., C.H. ROBINSON, J.B. Hunt): These firms provide a broad range of logistics suppliers through online platforms or offline contacts. They offer competitive prices, but rates are subject to market fluctuations and have limited validity.

3. Regional Trucking Companies: These firms serve specific areas, typically owned by individual truck owners. They offer quality services at lower prices within their serviceable regions. However, they may lack online communication, risk resistance, and traceable logistics routes, making third-party insurance a beneficial option.

Select a trucking company that matches your transportation needs, considering their service scope, pricing structure, and reliability for efficient and cost-effective shipping.

Why YQN

As larger, higher-value products gradually take up the market, truck delivery will become an increasingly popular choice for sellers of large items. YQN offers last mile delivery service with an online inquiry platform, direct link to truck company websites, and reserved trailers in YQN warehouses to ensure timely inquiry.

Up to now, we operate a total of 13 overseas warehouses in North America and Latin America, forming overseas warehouse groups in the southeast, northeast, and West of the United States, with a total area of more than 3 million square feet. Overseas warehouses equipped with all-day security accept goods 24 hours a day and provide digital twin service to escort last mile delivery.

For timely delivery and reassuring fulfillment, choose YQN.

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YQN Operation Team

info@yqn.com